We are open for business and operating under the guidelines provided by Summit County Public Health. It is our goal to provide the same great service we provided before this pandemic while respecting the fact we will need to do things differently for your safety and ours. Our protocol is available in our office or we can email to you as well.
Our designers are working from home when possible but are available to “meet” via teleconferencing or when needed at our showroom or your home. During times when we need to meet with you in person, we would like you to observe the following guidelines below.
What is the next step?
We will try and do as much virtually as possible but understand there are times where we may need to meet in person. Understanding your expectations and comfort levels are essential for us to succeed.
- Measurements. We can use plans or dimensions provided to us to start but will eventually need to physically measure the space or have you sign off on dimensions provided. If we are measuring, we would request the room not be occupied by others at the time of measure if possible.
- Design. Same process at normal with the exception we would like to limit meetings to virtual or phone calls where at all possible.
- Selections. As pictures and images on computers are often not accurate, we need to show you samples before ordering. We can arrange for a meeting at the showroom where only the designer and client will be present or leave/deliver samples for you to review.
- Delivery. Same process as normal with the exception we would request deliveries be made to unoccupied spaces if possible.
- Installation. Same process as normal. We refer installers who work directly with the client. We would recommend only one trade working in same workspace. We are telling the installers we refer to please operate under Summit County Public Health Guidelines but ultimately that is up to client and installer.
We understand things are changing rapidly and we will adapt to those changes as necessary. Please feel free to contact me with any questions and Thank you for considering Creative Cabinetry.
Owner Creative Cabinetry